Terms of Service
Effective Date: 1/2/2025
Last Updated: 1/2/2025
Welcome to Gentle Hands Baby Massage.These Terms of Service outline the rules and guidelines for using our website https://www.gentlehandsbabymassage.com.au and booking our services. By accessing our Site or using our services, you agree to these Terms.
If you do not agree with any part of these Terms, please do not use our services.
1. Booking & Payment
1.1 Booking a Session
To secure a session, you must purchase a package or class online before confirming your appointment.
After purchasing, you must call or fill out the booking form to finalise your session details.
1.2 Payment Terms
All payments must be made in full at the time of booking.
We accept major credit cards and other secure payment methods.
Bookings are only confirmed once payment has been processed successfully.
1.3 Cancellation & Refund Policy
We understand that things come up. Missed sessions cannot be refunded but may be rescheduled based on availability.
If you are not satisfied with the service, we are happy to discuss potential refund.
2. Services & Liability
2.1 Scope of Services
Gentle Hands Baby Massage provides infant massage classes and guidance for parents/caregivers.
The information provided is for educational purposes only and is not a substitute for medical advice.
2.2 Client Responsibilities
Parents and caregivers are responsible for their child’s well-being and safety during sessions.
If your baby has any medical conditions or skin sensitivities, please consult with a healthcare professional before attending.
You must notify us of any health concerns or special needs before booking a session.
2.3 Liability Disclaimer
Gentle Hands Baby Massage is not liable for any injuries, reactions, or discomforts that may occur during or after a session.
Participation is voluntary, and parents/caregivers assume all risks associated with attending sessions.
3. Privacy & Data Protection
3.1 Personal Information
We collect and store personal data such as names, contact details, and booking information to provide our services.
Your data is handled in accordance with our Privacy Policy and is never sold or shared with third parties for marketing purposes.
3.2 Use of Photographs & Testimonials
We may take photographs during sessions for marketing or educational purposes. If you would rather not to have photographs taken please let me know.
By agreeing to photographs being taking you give us a non-exclusive, royalty-free license to use these images on our website and social media.
You can withdraw consent at any time by contacting us.
4. Website Use & Intellectual Property
4.1 Copyright & Trademarks
All content on this website, including text, images, and branding, is the property of Gentle Hands Baby Massage and may not be copied, distributed, or modified without permission.
4.2 User Conduct
You agree to use this Site only for lawful purposes.
You may not engage in any activity that disrupts or harms the Site, including hacking, data scraping, or spreading malware.
5. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes will be posted on this page with a “Last Updated” date.
Your continued use of the Site or our services after changes are made constitutes acceptance of the new Terms.
6. Contact Information
If you have any questions about these Terms, please contact us:
Gentle Hands Baby Massage
gentlehands_babymassage@hotmail.com