Privacy policy


Effective Date:
1/2/2025

Last Updated: 1/2/2025

Gentle Hands Baby Massage are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit https://www.gentlehandsbabymassage.com.au .

By using our Site, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Book a service

  • Sign up for our newsletter

  • Contact us via our website or email

The types of personal information collected may include:

  • Name

  • Email Address

  • Phone Number

  • Billing & Payment Details

  • Any information you provide in inquiries or bookings

We do not collect sensitive information (such as health records) unless required for service provision and with your explicit consent.

2. How We Use Your Information
We use the information we collect to:

  • Process and confirm bookings

  • Send appointment confirmations and reminders

  • Provide customer support and respond to inquiries

  • Send occasional promotional emails (you can opt out anytime)

  • Improve our services and website experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online data transmission can be 100% secure, so we encourage you to protect your login details and personal information.


4. Cookies & Tracking Technologies
Our Site may use cookies and analytics tools to improve user experience and track website traffic. These help us understand which pages are most visited and optimise our content accordingly.

You can manage cookie preferences in your browser settings.

5. Third-Party Services
We may use third-party service providers for payment processing, appointment scheduling, or email marketing. These providers have their own privacy policies governing your data.

We encourage you to review the privacy policies of these third-party services before providing any information.

6. Your Rights & Choices

  • Access & Update: You can request a copy of the personal data we hold about you or ask for updates/corrections.

  • Opt-Out: You can unsubscribe from our emails at any time by clicking the “unsubscribe” link.

  • Request Deletion: You may request that we delete your personal data, subject to legal retention requirements.

To exercise these rights, please contact us at: gentlehands_babymassage@hotmail.com

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Gentle Hands Baby Massage
gentlehands_babymassage@hotmail.com
https://www.gentlehandsbabymassage.com.au